Privacy Policy
Effective Date: May 8, 2025
Lioness Telephone Answering Service ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose information when you use our services or visit our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, company name, billing information.
- Call Data: Call logs, messages, call recordings (if applicable), and customer communications.
- Technical Data: IP address, browser type, device information, and cookies when visiting our site.
2. How We Use Your Information
We use your information to:
- Provide and manage our call answering and support services
- Respond to inquiries and provide customer support
- Send service updates, billing notices, and marketing materials (only if you opt-in)
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share information with:
- Service providers and contractors who assist in delivering our services
- Law enforcement or government agencies when required by law
4. Data Security
We use administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
5. Your Rights
You may:
- Request access to or correction of your personal information
- Opt out of marketing communications
- Request deletion of your data (subject to legal obligations)
6. Cookies and Tracking
Our website may use cookies for functionality and performance improvements. You can disable cookies in your browser settings.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.
9. Contact Us
If you have any questions or concerns about this policy, please contact us at:
- Phone: 888.995.9050
- Email: info@lionesstas.com
- Address: 249 W. Pacheco Blvd, Ste# C, Los Banos, CA 93635